Hotel Manager
Reporting to: Managing Director
Department: Executive Management
Location: Central Africa
Missions:
The Hotel Manager needs to :
Maintain or increase the turnover of the Hotel by seeking to
attract an ever-growing clientele. It may also decide to charge lower prices at
certain times of the year to achieve a maximum filling rate in all seasons ;
Sell your establishment to travel agencies, businesses,
local authorities and / or by participating in trade shows, to diversify your
clientele;
On a daily basis, he ensures customer satisfaction and
loyalty. he controls the comfort, reception and quality of services ;
Ensure the management of the establishment: he/she designs
the budget and sets the financial objectives to be achieved, he supervises the
accounts, he advises the General Management of the investments to be made to
fit out the hotel or decorate it and thus give it its particular style ;
Manage the staff: he/she organizes and controls the work of
the various departments;
Represent: he/she is the ambassador of the establishment,
he/she is called upon to represent the hotel, at a local level, or in trade shows
and takes care of the promotion of the establishment.
He/she represents general management and plays the role of intermediary
between the various departments and the latter.
Main responsibilities :
Define the company's commercial policy;
Coordinate the promotional actions initiated by the
Marketing Manager;
Control the operating results;
Develop the company's budget;
Coordinate the different services;2
Control the application of Quality, Health, Safety and Environment
(QHSE) procedures;
Supervise staff recruitment;
Monitor and carry out the administrative management of the Company;
Supervise the accounting management;
Offer adapted rates ;
Supervise menus, cards and prices for the restaurant and bar
development ;
Coordinate the Hotel logistics (assets and car transport);
Supervise stock management and trigger replenishment;
Determine the renovation or fitting out of the hotel;
Coordinate the selection of suppliers and external service providers.
Skills :
Skills in management, marketing, human resources management,
financial management, accounting management, administrative management,
hospitality training;
Knowledge of the legislation in force in matters of hygiene,
safety, environment and tourism;
Business skills;
Knowledge of the French language with easy expression;
Have a high sense of contact and collaboration;
Know how to adapt to irregular hours. Weekends and vacation periods
are often more intense periods of activity for him/her;
Versatility, availability, flexibility, flexibility;
Demonstrate authority;
Rigor, dynamism;
Sense of dialogue, knowing how to motivate teams;
Mastery of hotel management software, accounting, inventory management
and office tools;
Notions on costing / cost calculation and statistical
analysis;
Notions on the safety standards of spaces and establishments
open to the public.
Apply
Interested candidate send resume dharmendra@karmaasolutions.com
