Manager – Account
Education: CA/ICWA
Experience: 10 to 15 years
Should be from the construction industry
Responsibilities
Serve as the lead point of contact for all customer account
management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts,
customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions
according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly
initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify
areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales
results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow
opportunities within territory
Assist with challenging client requests or issue escalations
as needed
Requirements and skills
Proven work experience as an Account Manager, Key Account
Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence
key stakeholders at all levels of an organization, including executive and
C-level
Solid experience with CRM software and MS Office
(particularly MS Excel)
Experience delivering client-focused solutions to customer
needs
Proven ability to juggle multiple account management
projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation, and presentation abilities
Strong verbal and written communication skills
Interested candidates send resumes
dharmendra@karmaasolutions.com